How do I reserve my complimentary Fast Charging Adapter from Ford?

The NACS is a charging system that is being adopted across North America. NACS chargers are available for both public charging and home use.

NACS is also referred to as SAE J3400.

Due to the difference between the NACS plug design and the charge port on your vehicle, adapters are required for your electric Ford to use NACS chargers, including over 15,300 upgraded Tesla Superchargers.

• The Fast Charging Adapter available from Ford is compatible with DC Fast Chargers, such as Tesla Superchargers. 
• A different adapter is required to charge at Level 1 and Level 2 AC NACS chargers. Adapters to use at Level 1 or Level 2 NACS chargers are available from third-party sellers.

WARNING: To avoid the risk of serious injury and property damage, only use NACS DC adapters sold or provided by Ford or Tesla for use at Tesla Superchargers. Tesla prohibits the use of any other adapter with Tesla charging stations.

WARNING: Do not attempt to use NACS AC adapters with NACS DC Fast Chargers. Failure to follow these instructions may result in vehicle damage not covered by the vehicle warranty.

Importante: 

• Ford does not guarantee compatibility with aftermarket charging adapters. 
• Ford does not recommend or endorse specific aftermarket adapters.

The Tesla Supercharger network has more than 15,300 upgraded Tesla Superchargers across the United States and Canada and is a new fast charging option through the BlueOval Charge Network.

While updates are not required, software updates will enhance the experience at Tesla Superchargers. We recommend that you enable automatic updates to receive software updates and take advantage of these enhancements. 

Note: E-Transit customers will need to contact their Concesionario Ford to receive these updates.

A no-annual fee BlueOval Charge Network membership is required to order your Fast Charging Adapter. Your BlueOval Charge Network membership and Plug & Charge can be used to activate and pay for charging at upgraded Tesla Superchargers. 

All electric Ford customers have access to the BlueOval Charge Network, no matter when they purchased their vehicle, with no annual fee.

A Fast Charging Adapter is required for your electric Ford to use upgraded Tesla Superchargers.

To enroll or manage your BlueOval Charge Network membership, you can visit the Connected Services homepage.

No. The Fast Charging Adapter is not compatible with Level 1 or Level 2 Alternating Current (AC) chargers, including Tesla Destination Chargers and home chargers with NACS connectors. 

No. Ford plug-in hybrid vehicles (PHEVs) and the Ford Focus Electric do not have access to BlueOval Charge Network and cannot order a Fast Charging Adapter from Ford. 

Ford PHEVs are not equipped with Direct Current (DC) Fast Charging.

Ford Focus Electric Model Year (MY) 2012-2016 is not equipped with DC Fast Charging.

Ford Pro fleet customers with eligible electric Ford models can order their complimentary Fast Charging Adapters either by email or by phone.

To order a Fast Charging Adapter:

1. Email fastchargingadapter@fordpro.com o llama al 1-800-34-FLEET. 
2. Provide the following:
   • Your company's information, including:
     • Company's name
     • Fleet Identification Number (FIN)
     • Shipping address
     • Número de teléfono
     • Dirección de email
   • The number of adapters requested

Importante: 

• Only one complimentary adapter may be claimed per eligible electric Ford.
• You must be enrolled in Public Charge Management.

All 2021-2024 electric Ford models in the United States (including U.S. territories) and Canada are eligible to receive a complimentary Fast Charging Adapter.

• Reservations must be made by Sept. 30, 2024.
• An active BlueOval Charge Network account is required.
• Only one complimentary adapter may be claimed per vehicle.

You can reserve your adapter now on the Ford Connected Services website.

Importante: 

• For used electric models purchased after Feb 29, 2024, if the Fast Charging Adapter reservation window does not appear, the previous owner may have already reserved an adapter for the vehicle.
  • Only one Fast Charging Adapter can be reserved per vehicle.
  • A second complimentary adapter cannot be reserved for your vehicle.
• For new electric Ford purchases, the Fast Charging Adapter reservation window will not appear until the vehicle sale is reported by your Ford Dealer.
  • If the reservation window does not appear after the sale, wait a few days for your dealer to report the sale, then try again.
  • If you continue to have issues, contact your Concesionario Ford.

Ford began accepting reservations for Fast Charging Adapters from eligible customers on Feb. 29, 2024. Reservations will close on Sept. 30, 2024.

You can reserve your Fast Charging Adapter on the Ford Connected Services website.

If you are a Ford Pro customer, see the section above for fleet vehicle Fast Charging Adapter reservations.

Importante: 

• Make sure that the email address associated with your ford.com account is up to date, so you can receive communications from Ford regarding your order.
• Only one adapter per vehicle can be ordered. 
• Once an adapter has been claimed for your vehicle, that vehicle will no longer be eligible.

Due to ongoing supply constraints, there is a further delay on your complimentary Fast Charging Adapter. We know this is frustrating. Thank you for your continued patience.

To expedite your adapter delivery, we are rapidly working with our supply base to increase high-quality production. We are confident we will have a solution in the coming weeks. As adapter supply increases, our goal is to work as fast as possible to get your adapter to you.

We will continue to update you on the estimated timing of your adapter. In the meantime, make sure you are ready to Plug & Charge with Tesla Superchargers by setting your vehicle’s automatic software updates to On.

To track your reservation, click the link in your confirmation email or contact the Customer Relationship Center.

For assistance, including updating the address associated with your Fast Charging Adapter order, contact the Ford Customer Relationship Center using our Chat en Vivo option or by calling 1-800-392-3673.