Do I need to plug in first or do I activate a public charger with my FordPass®* App first?

La estación de carga a la que recurras te mostrará indicaciones ya sea para enchufarlo primero o activarla primero. Please follow the instructions at the charge station you are at to begin your charge session.

Important: When at a ChargePoint station, ensure you activate the charger in FordPass App before you plug the connector into your vehicle.

Activating a Charge Station for Payment through the FordPass App

Using your FordPass App:

  1. Locate the charging station you are at by selecting View Charger or by looking for the charge station on the FordPass App map.
  2. Press on the charge station where you are located.
  3. Tap on DC CCS (DC Fast Charger) or J-1772 (slower AC charger) depending on the charge speed available or your preference.
  4. Press Select next to the charger your vehicle is plugged into.
  5. Scroll down and tap Activate.

Once the charger screen is at the ready state, plug the connector into your vehicle. Debería comenzar la sesión de carga.

Información Adicional

Can I use the FordPass App to connect to ChargePoint station?
Can I use the FordPass App to Connect to a ChargePoint Station if the ChargePoint App is Not Installed?


*La Aplicación FordPass, compatible con algunas plataformas para smartphone, está disponible a través de una descarga gratuita. Se pueden aplicar tarifas por mensajes de texto y datos.